Anti-Spam Policy
G-Lock Software prohibits the use of G-Lock EasyMail software in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail ("Spam"). Be aware that you are solely responsible for the messages you send. In many cases sending unsolicited email is in violation of the law, and you will be solely accountable and liable for damages and violations.
We reserve the right to refuse technical support and/or other services if you:
- send unsolicited emails;
- use invalid or forged headers;
- use invalid or non-existent domain names;
- relay email from a third party's mail servers without the permission of that third party;
- distribute illegal information or materials;
- put false or misleading information in the subject;
- fail to provide a means to unsubscribe from your lists;
- otherwise violate G-Lock Software's Terms and Conditions.
G-Lock EasyMail software was developed to help people including us, create and send legitimate emails, newsletters, run and manage mailing lists, announcement lists and customer updates and other legal uses. We will never tolerate the use of G-Lock EasyMail to facilitate the sending of spam messages. We have taken measures to stop people from abusing our product – we limited the free edition of G-Lock EasyMail in some features to make it unusable for spammers. Some of the limitations are:
- Bulk sending using BCC is not permitted
- Only one group is allowed in the address book
- The number of messages allowed to be sent to one group is limited
G-Lock EasyMail doesn't allow the message headers to be altered in anyway.
Note that G-Lock Software does not provide mailing lists with its products. G-Lock Software products are designed to allow users operate and manage their own lists and groups. None of G-Lock Software products facilitate the building of spam lists using harvesting, mining or collection of e-mail addresses using extraction or spidering techniques.
If a user violates the license agreement, but continues using the product they are doing so illegally. We will deny technical support and refunds, refuse product upgrades, report their actions to anti-spam agencies, and may pursue legal action. Unauthorized use of G-Lock EasyMail software in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.
Correctly identify the origin of the spam
Spam victims, you will find our position on spam (unsolicited commercial e-mail) from the information below, in addition to some ways in which you can confront spam-related problems.
Do you think that G-Lock EasyMail is responsible for spam?
The sender or the recipient of the spam has an address that ends with …@glockanalytics.com: spammers often use fake names. G-Lock Software does not spam, does not maintain a list of its customers for spammers, and does not sell such lists to third parties.
These addresses in the "To" and "From" fields are simply faked, and definitely do not mean that G-Lock Software created or sent spam. To find the real address of who sent spam, you need to look at all the "headers" and examine this information.
What can I do to fight spam?
- Complain to the legal authorities. It's the best civilized method in the anti-spam 'war'.
Most of all countries have a specific anti-spam laws.
NOTICE:
Sending unsolicited email advertisements to G-Lock Software computer systems will use or cause to be used G-Lock Software server located in US. Any unauthorized use of G-Lock Software computer system is a violation of the certain federal and state laws, including the Computer Fraud and Abuse Act (18 U.S.C. 1030 et seq.). Such violations may subject the sender and his or her agents to civil and criminal penalties.
If you do receive spam that you believe originated from G-Lock Software product user, please forward the message with full headers (very important) to us at abuse@glockanalytics.com so that we can investigate the matter further. Should the spam complaint be valid we will report them to the various anti-spam agencies, black list them from receiving future products and technical support from us. If you have any queries relating our Anti Spam Policy then please contact us now at abuse@glockanalytics.com.
